How We Handle Your Information

Effective Date: September 2, 2026

Baking Therapy Co. respects your privacy. This Privacy Policy explains what information we may collect when you use our website, place an order, submit an inquiry, join our email list, or contact us, and how we may use and protect that information.

Information We May Collect

We may collect information that you choose to provide to us, including your name, email address, phone number, order details, pickup information, event or custom-order details, and any message or information you submit through our website forms.

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If you place an online order, payment information may be processed through Wix or another payment provider. Baking Therapy Co. does not need to store your full payment card number to process a standard online payment.

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Our website may also collect certain technical information automatically, such as your browser type, device type, approximate location, pages visited, referring website, and basic website activity. This may occur through Wix and similar website technologies.

How We Use Your Information

• Process and manage orders and scheduled pickups.

• Review custom, large, or corporate order inquiries.

• Respond to questions and customer service requests.

• Send order confirmations, pickup information, and other service-related messages.

• Send email updates about new flavors, Dopamine Drops, pop-up events, seasonal drops, or other business news when you sign up to receive them.

• Improve our website, ordering experience, and customer service.

• Protect the website and business from fraud, misuse, or security problems.

• Meet legal, tax, accounting, or recordkeeping requirements when applicable.

Email Marketing

If you join our email list, we may send you updates about new cookie flavors, seasonal drops, pop-up events, market dates, and other Baking Therapy Co. news. You can unsubscribe at any time by using the unsubscribe link in an email or by contacting us.

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Transactional messages related to an order or inquiry are separate from marketing emails and may still be sent when needed to complete your request.

Cookies and Website Technologies

Our website is built with Wix. Wix and services connected to the website may use cookies or similar technologies to keep the site working, remember preferences, support security, measure website activity, and provide website features.

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Your browser may allow you to block or delete cookies. Some website features may not work properly if certain cookies are disabled.

How We Share Information

We do not sell your personal information. We may share information only when reasonably needed to operate the website and business, including with service providers that help with website hosting, online ordering, payment processing, email communications, analytics, or other business functions.

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We may also disclose information when required by law, to respond to a valid legal request, or to protect the rights, safety, and property of Baking Therapy Co., our customers, or others.

Third-Party Services

Our website may use or link to services operated by third parties, including Wix, payment providers, social media platforms, and other tools. Those companies may have their own privacy policies and practices. Baking Therapy Co. is not responsible for the privacy practices of websites or services we do not control.

Data Retention

We may keep personal information for as long as reasonably needed to complete orders, respond to inquiries, maintain business records, resolve disputes, meet legal or tax requirements, and protect the business. Information that is no longer needed may be deleted or securely disposed of when practical.

Data Security

We take reasonable steps to protect the information we receive. However, no website, online service, or method of electronic storage can be guaranteed to be completely secure.

Your Choices

You may contact us to ask about personal information you previously submitted, request a correction, or ask us to delete information when appropriate and when we are not required to keep it for legal or business reasons.

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You can also unsubscribe from marketing emails at any time.

Children's Privacy

Our website and services are intended for general audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. If we learn that such information was submitted without appropriate permission, we may delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we may update the effective date shown at the top of this page. We encourage visitors to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how Baking Therapy Co. handles personal information, contact us:

Baking Therapy Co.

Monroe, Louisiana

Email: bakingtherapyco@yahoo.com

Phone: (318) 512-2034